Rental natural gas compressor, compressor vendor scorecard, Permian Basin

Free Tool · Compressor Vendor Scorecard

Grade your
compression vendor.
With their own clock.

Enter a month of callouts and get the numbers the vendor meeting runs on: response time, repair time, runtime against the guarantee and a letter grade.

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A–F
Graded on runtime and response
3 clocks
Down, arrived, back online
One page
Scorecard for the vendor meeting

Compressor Vendor Scorecard

Estimates are fine. Every result updates as you type.

The Vendor

units
All of their units on your lease, down or not.
%
hours
How soon after a callout the vendor should be on site.
Days in the month

Scorecard for

0 callouts ·
–grade
Runtime of their units Guarantee
Avg. response
–
on time
Avg. repair
–
arrival to back online
Avg. outage
–
down to back online
Total down hours
Longest outage
Beyond each unit’s own allowancewhat the credit is figured on · 0 of 0 units with callouts went past h
Beyond the fleet allowanceall their units pooled: how the vendor performed overall
Score Every Vendor Automatically
Show the mathHide the mathHow each result is worked out, step by step, from the numbers you entered.
Grade–
  1. Unit-hours in the month12 units × 30 days × 24 h8,640 h
  2. Total downeach callout, from going down to back online, added up0 h
  3. Runtime of their units100% − 0 h ÷ 8,640 h100%
  4. Short of the guarantee98.6% − 100%met it
  5. Answered on time0 of 0 callouts reached within 4 h100%
  6. GradeA met the guarantee, 90%+ on time · B within 0.5 pt, 75%+ · C within 2 pts, 60%+ · D within 5 pts, 40%+ · F below that–
Runtime of their units100%
  1. Unit-hours in the month12 units × 30 days × 24 h8,640 h
  2. Total downeach callout, from going down to back online, added up0 h
  3. Runtime of their units100% − 0 h ÷ 8,640 h100%
Answered on time100%
  1. Answered on time0 of 0 callouts reached within 4 h100%
Average response–
  1. Response time, all calloutseach callout, from going down to the tech on site, added up0 h
  2. Average response0 h ÷ 0 callouts–
Average repair–
  1. Repair time, all calloutseach callout, from the tech on site to back online, added up0 h
  2. Average repair0 h ÷ 0 callouts–
Average outage–
  1. Total downeach callout, from going down to back online, added up0 h
  2. Average outage0 h ÷ 0 callouts–
Total down0 h
  1. Total downeach callout, from going down to back online, added up0 h
Longest outage—
  1. Longest outageno callouts—
Beyond each unit’s own allowance0 h
  1. Down hours allowed per unit30 days × 24 h × (100% − 98.6%)10.1 h
  2. Beyond each unit’s own allowanceno unit went past 10.1 h0 h
Beyond the fleet allowance0 h
  1. Unit-hours in the month12 units × 30 days × 24 h8,640 h
  2. Total downeach callout, from going down to back online, added up0 h
  3. Down hours the guarantee allows8,640 h × (100% − 98.6%)121 h
  4. Beyond the fleet allowance0 h − 121 h0 h
orange a number you enteredgray result of an earlier stepSteps are rounded for display; totals use the exact numbers.

Callouts This Month

UnitWent downVendor arrivedBack onlineResponseRepairDown

Responses slower than the target are marked. Rows with a missing or out-of-order time are left out of the scores.

Take this scorecard to your next vendor meeting

Get the one-page PDF report by email, with everything you entered and a link that reopens this page with your numbers filled in.

How the numbers are calculated

Simple, published rules, so the vendor can check every number on the page.

Response time

response = vendor arrived − went down

On time when it is no longer than your response target.

Repair time and outage

repair = back online − arrived
outage = back online − went down

Averages are per callout.

Runtime of the vendor’s units

runtime = 1 − total down hours ÷ (units × hours in the month)

Every unit the vendor supplies counts, including the ones that never went down.

Grade

A: met guarantee, ≥90% on time · B: within 0.5 pt, ≥75% · C: within 2 pts, ≥60% · D: within 5 pts, ≥40% · F: otherwise

Both conditions must hold for each grade.

Frequently asked questions

Three things the field feels and the contract prices: how fast the vendor arrives after a callout, how long the repair takes once they are on site, and the runtime their units delivered against the guarantee.

From runtime against the guarantee and the share of callouts answered within your response target. An A means the units met the guarantee and at least 90% of callouts were answered on time. The full rubric is under How the numbers are calculated.

From the callout record: when the unit went down, when the vendor arrived and when it was back online. If those are not written down at the time, the scorecard is a guess, and so is the conversation with the vendor.

Yes. Score each vendor separately with their own callouts and unit count, then print each scorecard for its own meeting.

Only if you ask us to email it. The math runs in your browser. If you use Email Me This Report, we receive your email address, what you entered and the figures in the report so we can send it to you; nothing else you type reaches our servers.

More free tools

See all free tools
Runtime Guarantee Credit Calculator The credit owed, unit by unit, under your rental contract. Open the tool
Allowed Downtime Calculator Hours a unit can be down before the runtime guarantee pays. Open the tool
Compressor Callout Log Template Free Excel log with downtime, response time and a monthly credit summary. Open the tool

Downtime is costing you MILLIONS!

Stop estimating. Start documenting.

Vendor Callout logs each outage from the truck, prices every down-hour and every deferred barrel as it happens, and prints the vendor report that recovers the credit.

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